Request Fuel/Propane Schedule Schedule Service My Account
Greensboro:
336-273-8663
Burlington:
336-226-9371
Eden:
336-623-9741
Berico
  • Greensboro: 336-273-8663
  • Eden: 336-623-9741
  • Burlington: 336-226-9371
  • Fuel and Propane
    • Residential
      • Propane Delivery
      • Heating Oil Delivery
      • Commercial Fueling
      • Kerosene Delivery
      • Gas Log Installs
      • Tank Installs/Rental
      • Tank Insurance
      • Builder Incentive
      • Referral Program
      • Fuel Programs
        • Autofill
        • EZ Pay
        • Autopay
        • Happy Home Club
        • Tank Monitors
        • Prebuy and Price Protection
    • Commercial
      • Commercial Fuels
      • Fleet Fueling
      • Tank Installs/Leasing
      • Builder Incentive
      • Agriculture Fueling
    • Gateco Wholesale
      • About Gateco
      • Wholesale Fueling
      • SDS Sheets
    • —–
      • Schedule Service
      • Schedule Delivery
      • Specials and Promotions
  • HVAC, Plumbing, and Electrical
    • HVAC
      • Emergency Service
      • HVAC Maintenance
      • HVAC Repair
      • HVAC Installation
      • Generators
      • Indoor Air Quality
      • Humidifiers/Dehumidifiers
      • Warranty Check
      • Price Match Guarantee
      • Equipment Financing
      • Referral Program
      • Commercial HVAC
    • Plumbing
      • Emergency Service
      • Plumbing Maintenance
      • Plumbing Repairs
      • Water Heaters
      • Water Purification
      • Services
        • Pipe Leaks and Repair
        • Clogged Drains
        • Toilet Repair and Installation
        • Faucets
        • Garbage Disposals
        • Main Sewer Line Repairs
        • Pipe Upgrades
        • Dishwasher Installs
        • Sump Pumps
        • Water Heater Installation
      • Referral Program
    • Electrical
      • Emergency Service
      • Electrical Maintenance
      • Electrical Repair
      • Generator Installation
      • Generator Maintenance
      • EV Charge Stations
      • Services
        • Energy Audit
        • Wiring and Electrical Panels
        • Outlets and Switches
        • Indoor/OutdoorLighting
        • Ceiling Fans
        • Whole Home Surge Protection
        • Landscape Lighting
        • Electric Panel Ugrades
        • Troubleshooting
      • Referral Program
      • Commercial Electrical
    • —–
      • Schedule Service
      • Schedule Delivery
      • Specials and Promotions
  • Motor Oil and Lubricants
    • Wholesale Motor Oil
      • Commercial
      • Industrial
      • Construction
      • Automotive/Transportation
      • Aviation
      • Agriculture
    • Products
      • Motor Oil
      • Personal Car Motor Oil (PCMO)
      • Lubricants
      • Greases
      • Other Petroleum Products
    • —-
      • Schedule Service
      • Schedule Delivery
      • Specials and Promotions
  • Programs and Plans
    • Payment Programs
      • EZ Pay
      • Autopay
      • Referrals
    • Maintenance Plans
      • Happy Home Club
      • Generator Monitoring
    • Fuel Programs
      • Autofill
      • Prebuy and Price Protection
      • Tank Monitoring
      • Tank Insurance
      • Apples to Apples Gurantee
    • Specials
      • Specials and Promotions
    • —–
      • Schedule Service
      • Schedule Delivery
      • Specials and Promotions
  • About Us
    • Contact Us
      • Berico of Greensboro
      • Gateco
      • Berico of Burlington
      • Berico of Eden
      • Blog Articles
      • Helpful Videos
      • Our Commercials
      • Gift of Warmth
      • Careers
      • Leadership
      • Feedback
      • About Us
      • Referrals
    • —-
      • Schedule Service
      • Schedule Delivery
      • Specials and Promotions
    • Regional Info
      • Greensboro
        • Greensboro Coliseum Complex
        • Country Park Greensboro, NC
        • International Civil Rights Center & Museum
        • Greensboro Children’s Museum
        • Greensboro College
        • Tanger Family Bicentennial Garden
        • Greensboro Science Center
        • Weatherspoon Art Museum
          • Guilford Courthouse National Park
          • Bryan Park
        • Bur-Mil Park
        • Greensboro History Museum
        • Hagan-Stone Park
      • Burlington
        • Burlington City Park
        • Alamance Battleground
        • Cedarock Park
        • Conservators Center Burlington
        • Proehlific Park
      • Eden
        • Lake Reidsville Recreation Park
        • Eden Historical Museum
      • High Point
        • Archdale Recreation Center
        • High Point City Lake Park
        • Kersey Valley Attractions
        • High Point Theatre
        • Oak Hollow Lake
        • World’s Largest Chest of Drawers
        • Piedmont Environmental Center
        • All-A-Flutter Butterfly Farm
        • Castle McCulloch
        • High Point Museum
        • Jamestown Park Golf
  • Request Fuel/Propane Schedule
  • Schedule Service
  • My Account
  • Menu Menu

What to Do if Your Gas Fireplace Won’t Light

July 28, 2025/in Articles/by William Hammer

As the temperatures fall, homeowners start turning on their gas fireplaces for a little extra warmth and ambience. Many will do this without any inspection or maintenance of their gas logs. Some will find that their gas logs won’t light this year.

 

Are you having trouble getting yours to light? Wondering why and what to do about it? HVAC companies in Burlington can inspect, clean, and tune-up gas log fireplaces so that they operate easily with the flip of a switch. Call (336) 273-8663 to schedule an appointment.

 

In the meantime, here are some troubleshooting tips for gas fireplaces.

 

Make Sure the Gas is Turned On

The first step is to make sure the gas line to your home is turned on. If your home uses the same gas source for your furnace, water heater, or any other appliance, it is most likely already turned on. If not, turn on the gas to your home. If you have propane, make sure the valve on your propane tank is open.

 

Next, make sure the fuel supply to your gas logs is turned on. Once it is on, you may smell a subtle scent of gas in the area of your fireplace. This is a good indication that you at least have fuel coming to your logs.

 

Vent the Tubing 

There is a possibility that there is air trapped in the tubing leading to the logs. Hold down the pilot button for a couple of minutes to let the air out. Then attempt to light the pilot again. When the pilot is lit you will see a blue flame under the logs. You can then flip the switch and flames should come up from the logs.

 

If Your Gas Fireplace Still Won’t Light: 

There may be a problem that needs an actual repair, such as:

 

  • If there is a spark igniter, it may be failing to create a spark to light the pilot. This may need to be repaired or replaced.
  • Does the pilot light, but then go out again? This indicates that there could be a problem with the thermocouple, the part that measures the temperature.
  • There could be a problem with the electrical wiring somewhere within the gas fireplace system. This will need to be repaired in order for it to light and stay lit.

 

The Importance of Gas Fireplace Maintenance

You can avoid this problem by scheduling yearly maintenance for your gas fireplace. As with your furnace and your air conditioner, having it inspected, cleaned, and tuned up every year will keep it working properly so that it starts right up when you’re ready to use it. If you wait until it doesn’t work on the first chilly day, you may miss an opportunity to use your logs while you wait for a repair appointment. You are most likely not the first one to turn on your fireplace only to find that it isn’t working.

 

Berico Provides Gas Fireplace Maintenance

If you’re looking for HVAC companies in Burlington that sell and service gas log fireplaces, Berico is your local provider. Berico can repair your existing gas fireplace or replace it with a new set of gas logs if needed.  Berico can also provide yearly maintenance for your gas fireplace.

 

Call (336) 273-8663 or request a quote today.

https://bericoinc.com/wp-content/uploads/2025/07/berico.png 179 357 William Hammer https://bericoinc.com/wp-content/uploads/2025/07/berico.png William Hammer2025-07-28 05:55:352025-09-16 08:22:29What to Do if Your Gas Fireplace Won’t Light
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Order or Schedule Now
Schedule Service or Delivery
Schedule HVAC Service
Schedule Plumbing Service
Sign Up for Auto Pay

Recent Posts

  • What is the Kitchen Triangle Rule?
  • What Causes an HVAC System to Lose Efficiency Over Time?
  • What Can Cause Poor Indoor Air Quality?
  • What Are the Most Common Bathroom Plumbing Problems?
  • The Benefits of a Whole Home Dehumidifier

Notable Business Reviews

We are Better Business Bureau® Accredited! Click our score below to view the full report!

BBB Logo

We also recently won the A+ Super Service Award from Angie’s List!

porch LogoDuke EnergyNC Oil Heat

Testimonial Post Slider

Joshua A.

I recommend Comfort & Protection Service Plans to everyone! When my oil furnace needed to replace its heat exchanger and some additional parts, being on a plan saved me $1,095.

Nancy McCoy

I first used Berico in August of 2009 and am now entering my 6th year. I have always believed that it is better to prevent a problem than to solve one, and your technician have done a "bang up" job of keeping my unit in excellent working order.

David Deasy

Every visit by Berico is a pleasure. The technicians are friendly, knowledgable and honest. I appreciate the time they take to explain things.

Robert Dixon

Our technicial did a good job of servicing our two systems for summer. He helped teach us-once again- how to make changes in the thermostat, which we need to do before travelling. Thanks. RB

Brandi Simmons

Berico recently installed a new unit at our home. Berico offered several financing options for us and the approval process took 30 seconds. We were very impressed with the professionalism, honesty, dedication, and personal touch of the whole work crew of our job.

Norma Wilkins

Gentlemen came out and installed new tank and were very professional. They completed the job in a good amount of time and cleaned up behind themselves. Would highly recommend to others!

William Benge

My system uses a ridiculous amount of oil and last year, I ran out regularly. Becky at Carolina made sure to keep an eye out for us and followed up regularly to ensure we were in good shape. They worked with us on our payments and were just really good to us.

Tim Moore

This is an outstanding company, they are always on time every time and do what they say they will do. I highly recommend them!

Daniel Klecka

Signed up for the Annual maintenance service after hearing for a commercial on the radio for them. Everyone I have dealt with has always been nice and professional. Had an issue where I needed a new capacitor on my heat pump unit - no big deal.

Ann Somers

I just can't say enough about the good service and friendly folks at Berico. Keep up the good work! I like your Sharing the Warmth program too. It is a great way to get help to our neighbors, even those we don't know.

Suzanne Miller

There isn't a nicer group of people to deal with. The service was done with a very polite maintenance man. He was quick, polite and very friendly, and very efficient. I would recommend them to anyone. I also want to mention how polite the office staff was.

Nicky Smith

We are a very unique customer for Berico. We use them to maintain our seven air conditioners for our commercial data center with hundreds of servers, routers and switches. Their techs are always careful in our data center and take extra caution to make sure they don't disturb any of the servers.

Rick Sullivan

Everyone at Berico has been very helpful. Salesperson was very straightforward and knew the product well. Office staff has been extremely personable, yet professional. The installation crew was very efficient. Looking forward to a long relationship.

David MacInnes

We have been using Berico since 1976 and have been pleased enough that we have never changed providers. Their workers have been helpful and competent. We are now on our second furnace and second heat pump and while there have been problems they were all resolved.

Eric Martin

Berico (by way of Alamance Oil in Burlington) has consistently provided immediate service and help with my account when I have needed it.

Categories

HVAC Services
Electrical & Generator Services
Plumbing Services
Fuel & Propane Delivery
Commercial Fuel Delivery
Motor Oil & Lubricants
Career Opportunities

Hours

Service Hours
Monday-Sunday, 24/7
Office Hours
Monday-Friday 8:00AM-5:00PM

Location Map
Contact Us

Berico
2200 E. Bessemer Ave.
Greensboro, NC 27405
(336) 273-8663

Notable Business Reviews
We are Better Business Bureau ® Accredited

© Copyright 2025 Berico – All rights reserved.

Terms ● Privacy Policy ● Site Map

Link to: Are Washable Air Filters Good? Link to: Are Washable Air Filters Good? Are Washable Air Filters Good? Link to: Does Home Heating Oil Evaporate and Other Questions Link to: Does Home Heating Oil Evaporate and Other Questions Does Home Heating Oil Evaporate and Other Questions
Scroll to top Scroll to top Scroll to top